Billing Terms & Conditions

Last updated: 19/02/2026

Welcome to AEGISCOVILLEX. These Billing Terms & Conditions explain how we handle billing, payments, taxes, and refunds when you purchase products from our online store (the “Site”).

By placing an order on our Site, you agree to these billing terms and conditions in full.

1. Accepted Payment Methods

We accept the following forms of payment for all online orders:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

We do not accept cash, mailed checks, money orders, or COD (cash on delivery) payments.

2. Payment Authorization

When you place your order, a temporary authorization or immediate charge may appear on your account:

  • Orders are charged in full at checkout to confirm and secure your purchase.
  • Your payment information is processed securely through Shopify Payments or another trusted payment gateway.
  • We do not store complete credit card details on our servers.

If your payment is declined, please verify with your bank or try again with another payment method.

3. Currency & Pricing

All prices on our website are displayed in U.S. Dollars (USD) unless otherwise noted.
We reserve the right to modify pricing, discount codes, or promotions at any time.

If a pricing error occurs, we will:

  • Contact you before order processing to confirm whether you’d like to proceed at the corrected price or cancel for a full refund.

4. Tax Policy

Sales tax is automatically calculated at checkout based on your billing or shipping location and the applicable state or local tax laws.

For international orders:
You may be responsible for customs duties, import taxes, or fees charged by your destination country, which are not included in our prices unless specifically stated.

5. Billing Information Requirements

You agree to provide:

  • Accurate, complete, and current billing information
  • A valid email address, phone number, and billing address that matches your payment provider

Providing incorrect or incomplete information may lead to delays or cancellation of your order.

6. Fraud Prevention & Authorization Verification

To ensure a safe shopping experience, AEGISCOVILLEX uses Shopify’s advanced fraud detection system.
We reserve the right to:

  • Request additional identification or payment verification before processing an order
  • Cancel or refuse any order suspected of fraudulent activity or misuse

False claims or unauthorized transactions will be investigated and may lead to reporting to relevant financial institutions or authorities.

7. Order Confirmation & Receipts

After you complete your purchase:

  • You will receive an order confirmation email with your purchase details.
  • A billing receipt or downloadable invoice will be included with or after shipment.

If you do not receive confirmation within a few hours of purchase, please check your spam folder or contact .

8. Refunds & Adjustments

Refunds are processed according to our Return & Refund Policy.

  • Approved refunds are credited to the original payment method used at checkout.
  • Please allow 5–10 business days for your bank or credit card provider to post the refunded amount.

Shipping fees are non‑refundable once an order has shipped.

9. Disputed Charges & Chargebacks

If you notice an unexpected or incorrect charge:

  1. Contact our billing department immediately at for clarification or resolution.
  2. Unauthorized chargeback requests without prior communication may result in account suspension or refusal of future orders.

We take billing accuracy seriously and always aim to resolve disputes quickly and fairly.

10. Promotional Codes & Discounts

Occasionally, we offer discount codes or promotional pricing.
Each promotion is subject to expiration or availability. Some discounts cannot be combined with other offers unless explicitly stated.

11. Order Cancellations

You may request to cancel your order within 12 hours of purchase, provided it has not already been packaged or shipped.
Once items have shipped, you can still initiate a return request per our Return & Refund Policy.

12. Contact Us

If you have any billing, payment, or refund-related inquiries, please reach out to our support team:

📧
📞 (731) 798‑1741
📍 AEGISCOVILLEX, 116 McRee Schoolhouse Rd, Trenton, Tennessee 38382, United States

Our customer service hours are Monday – Friday, 9:00 AM – 6:00 PM CST.